Shipping Policy

1. Overview

Global Hub General Trading LLC is committed to delivering your industrial safety products safely and efficiently. This policy outlines our shipping procedures, delivery timeframes, and related information.

2. UAE Domestic Shipping

We offer shipping throughout the United Arab Emirates:

• Dubai: Same-day or next-business-day delivery for orders placed before 2:00 PM
• Other Emirates (Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, Fujairah): 1-3 business days
• Remote Areas: 3-5 business days

Free shipping is available for orders exceeding AED 500 within the UAE.

3. International Shipping

We ship to countries across the GCC, Middle East, Africa, and Asia. International shipping details:

• GCC Countries: 3-7 business days
• Middle East & North Africa: 5-10 business days
• Africa & Asia: 7-14 business days
• Other Regions: 10-21 business days

International shipping charges are calculated based on destination, weight, and dimensions of the shipment. Contact us for a custom shipping quote.

4. Shipping Costs

Shipping costs are calculated at checkout based on:

• Delivery location
• Weight and dimensions of the package
• Shipping method selected
• Any applicable customs duties and taxes for international orders

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery through our shipping partner's website or contact our customer service team for assistance.

6. Shipping Partners

We partner with reputable logistics providers to ensure safe and timely delivery of your industrial safety products, including:

• Emirates Post
• Aramex
• FedEx
• DHL
• Local courier services for same-day delivery

7. Customs and Duties

For international shipments, any customs duties, taxes, or brokerage fees imposed by the destination country are the responsibility of the recipient. These charges are not included in the product price or shipping cost.

8. Delivery Issues

If you experience any issues with your delivery, please contact us immediately. We will work with our shipping partners to resolve the issue. We are not responsible for delays caused by incorrect or incomplete shipping addresses provided by the customer.

9. Returns & Shipping

For information on returning products, please refer to our Refund Policy. Return shipping costs are the responsibility of the customer unless the return is due to our error.

10. Contact Us

For shipping inquiries, please contact: